Consulting Services

Privacy is becoming an important element in gaining a strategic business advantage. Privacy-friendly practices enhance customer loyalty and are the underpinnings of consumer acceptance of electronic commerce. Of equal importance to business decision making are the requirements of the various legislated privacy codes that apply to the public and private sectors, and the voluntary privacy codes to which some industry sectors subscribe. Conformance with these laws and codes is important to avoid a crisis in consumer confidence or violation of federal or provincial statutes.

This management consulting practice will perform privacy impact assessments for new systems and business initiatives, and provide corporate privacy training and conference seminars. General consulting service offerings include development of privacy requirements for requests for proposals (RFP) and vendor responses to RFP's, and development of corporate and program policy. We can provide resources to access to information and privacy offices to assist in the processing of access requests or to investigate alleged non-conformance with a privacy code.

Privacy impact assessments are emerging as an internationally-recognized analytical tool to determine whether a program or system should be implemented. Privacy impact assessments may be viewed as feasibility studies from a privacy perspective. A feasibility study assesses a system from a cost recovery and technological perspective. Similarly, a privacy impact assessment determines whether a system and related business practices meet the requirements of the privacy code, and attempts to gauge consumer acceptance. The return on investment can be significant.

e-Privacy Management Systems provides a variety of services to assist organizations with preparation of privacy reviews for business program and systems development, development of policy and procedure, and processing requests made under provincial freedom of information and federal access to information legislation.

This is in addition to speaking at seminars, conferences and workshops for professional associations and educational institutions. (Click on the "Training & Conferences" link for more information about this service.)

Click on the links below for more information about our services.